Privacy Policy
Effective Date: June 10, 2025
Pine Construction (“Pine Construction,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit pineconstruct.com (the “Site”), engage our services, or otherwise interact with us.
1 Scope
This Policy applies to information we collect:
- Online via the Site, forms, chat, or email links;
- Offline when you call, text, or meet with us;
- From third‑party sources such as referral partners or publicly available records.
It does not cover employees, job applicants, or independent contractors, who receive separate notices.
2 Information We Collect
| Category | Examples | Source |
|---|---|---|
| Identifiers | Name, postal address, email, phone number, IP address, cookie ID | You; automatic collection |
| Project‑related data | Property address, architectural drawings, blueprints, photos/videos, budget estimates | You |
| Commercial information | Service history, invoices, payment method (last 4 digits only) | You; our payment processor |
| Internet/Device data | Browser type, pages viewed, time on site, referring URL | Automatic (cookies, pixels, analytics) |
| Geolocation | General location derived from IP | Automatic |
| Inferences | Preferences, project interests, lead‑score | Ours, based on the data above |
Sensitive data we do not collect: government‑issued ID numbers; full financial account numbers with security codes; precise geolocation; biometric identifiers (e.g., fingerprints, facial templates); protected health information; or data revealing racial or ethnic origin, religious or philosophical beliefs, sexual orientation, or union membership. Please do not submit such information.
3 How We Use Your Information
We use personal information to:
- Provide estimates, project plans, and warranties;
- Schedule site visits and communicate about your project;
- Process payments via secure third‑party processors;
- Improve Site performance and user experience;
- Send marketing emails or retargeted ads (you may opt out at any time);
- Detect and prevent fraud or security incidents;
- Comply with legal obligations.
4 Legal Bases for Processing (EEA/UK Visitors)
Where the GDPR applies, we rely on one or more of the following bases: contract performance, legitimate interests (e.g., marketing, network security), consent (for cookies & emails), and legal obligation.
5 Sharing & Disclosure
We do not sell personal information for monetary consideration. We may share it with:
- Service providers – web hosting, CRM, email marketing, payment, and cloud‑storage vendors bound by confidentiality;
- Sub‑contractors – licensed trades who need project details to perform work under our direction;
- Analytics & advertising partners – e.g., Google Analytics, Meta Ads, subject to your opt‑out choices;
- Government or law enforcement when required by law or to protect our rights.
Third‑party liability: These third parties operate under their own privacy policies. Pine Construction is not responsible for their independent practices beyond our contractual obligations.
6 Cookies & Tracking Technologies
We use cookies, pixels, and similar tools to remember preferences, analyze traffic, and serve interest‑based ads. Non‑essential cookies are disabled until you grant consent via the banner. You can withdraw consent anytime in “Cookie Settings” or through your browser.
7 Your Privacy Rights
Depending on where you live, you may have the rights below. We will honor them within the required timeframe (45 days for most states).
| Right | Tennessee (TIPA) | California (CCPA/CPRA) | Colorado, Virginia, Utah, Connecticut |
|---|---|---|---|
| Access / Confirmation | ✓ | ✓ | ✓ |
| Deletion | ✓ | ✓ | ✓ |
| Correction | ✓ | ✓ | ✓ |
| Data portability | ✓ | ✓ | ✓ |
| Opt‑out of targeted advertising | ✓ | “Do Not Sell/Share” | ✓ |
| Appeal denial | ✓ | – | ✓ |
Nevada residents: you may opt out of sale under SB 220.
EEA/UK residents: you also have the right to restrict processing and lodge a complaint with your supervisory authority.
8 How to Exercise Your Rights
Submit a verifiable request by:
- Email: pineconstruct@gmail.com
- Phone: (931) 627‑4239
- Mail: Attn: Privacy Officer, Pine Construction, 3105 Ambrose Ave B, Nashville, TN 37207
Identity Verification. We verify each request by matching at least two data points already in our system (e.g., name + email, or phone + project address). For requests involving deletion of project files or disclosure of sensitive data, we may require a signed declaration under penalty of perjury or a copy of a government‑issued ID. Authorized agents must provide written permission along with their own identification.
We will respond within 45 days of receiving a complete, verified request.
9 Breach Notification
If a data breach results in the unauthorized acquisition of unencrypted personal information, we will notify affected individuals without unreasonable delay and, in any case, within sixty (60) days of confirming the breach, as required by Tennessee Code §§47‑18‑2107 and other applicable laws. Notifications will describe the categories of information involved, the steps we are taking, and measures you can take to protect yourself.
10 Security
We employ industry‑standard safeguards: HTTPS encryption, firewall‑protected servers, least‑privilege staff access, and secure file‑sharing. No system is 100% secure, but we continuously review and improve defenses.
11 Data Retention
Project files and business records are retained for as long as necessary to fulfill the purposes outlined above, satisfy legal/insurance obligations, and honor warranties—generally 7 years after project completion—then securely deleted or anonymized.
12 Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us data, contact us and we will promptly delete it.
13 International Transfers
We operate in the United States. If you are located outside the U.S., your information will be transferred to, stored, and processed here. Where required, we rely on Standard Contractual Clauses or other approved mechanisms to ensure adequate protection.
14 Changes to This Privacy Policy
We may update this Policy from time to time to reflect changes in law or our practices. We will post the revised version with a new “Effective Date.” Material changes will be highlighted on the Site or emailed to you.
15 Contact Us
If you have questions about this Policy or our privacy practices, reach out at pineconstruct@gmail.com, call (931) 627‑4239, or write to Pine Construction, 3105 Ambrose Ave B, Nashville, TN 37207.